Returns

We want you to be satisfied with your purchase.
Contact us at eCom@StrandedbytheSea.com for any return questions or needs. 

  • Change of Heart: If you change your mind or realize you ordered the wrong item, please contact us within 30 days of purchase.  Items in new and unused condition in Original packaging may be returned for a refund or exchange. Refunds within 30 days of the date of purchase will be credited to the original payment method. Refunds within 90 days will be given as in-store credit. Refunds will not be given more than 90 days after the date of purchase. The following are NOT returnable: wound yarn, needles, notions, books, magazines, patterns, clearance, closeouts, discontinued products, or if otherwise indicated.  Yarn that has been wound, unwound, or unraveled is NOT returnable.  All sales of Needles and Notions are final and are NOT returnable. Return shipping charges and cost is the Customer's responsibility.
  • Order Error: We do our best to avoid errors in fulfilling orders, but we are human too. If you receive an order with a discrepancy or error, please contact us as soon as you notice it and we will do our best to fix it.  Please contact us about errors no later than two weeks after receiving the shipment.
  • Defective Product: Our apologies in advance if you should receive a defective product! Please contact us immediately upon noticing the defect. We will attempt to handle the situation to your satisfaction. Some products provide lifetime guarantees and we will work with you for product replacement or repair when possible.
  • There are a few items that are NOT returnable: wound yarn, needles, notions, books, magazines, patterns, clearance, closeouts, discontinued products, or if otherwise indicated.  Yarn that has been wound, unwound, or unraveled is NOT returnable.  All sales of Needles and Notions are final and are NOT returnable.

Stranded by the Sea

  • Yarn, Spinning, Supplies, Classes
  • 425-582-2694
  • eCom@StrandedbytheSea.com
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